REFUND POLICY

1. OVERVIEW

This Refund Policy applies to all services purchased from Zenith Flow Tech, Inc. DBA Launchieve (EIN: 32-0833811) through launchieve.com. By completing a purchase, you agree to the terms outlined below.

2. PREMIUM AUDIT

The Premium Audit is a professional service priced at $149. Work begins immediately upon receipt of payment and completed intake form.

No Refunds Once Work Has Commenced

Due to the time and expertise involved, all sales are final once the audit process has started. We encourage you to review the full details before purchasing. Questions? Contact us at info@launchieve.com.

Non-Delivery

If you complete payment but do not receive confirmation within 24 hours, contact us immediately at info@launchieve.com.

3. TECHNICAL AUDIT

The Technical Audit is a code review service priced at $299. Work begins once we receive payment and code access.

No Refunds Once Work Has Commenced

Due to the time and expertise involved, all sales are final once the audit process has started.

Refund Requests

If you have concerns about your audit, contact us at info@launchieve.com with your name, email, and order details. Requests are reviewed on a case-by-case basis.

Non-Delivery

If you complete payment but do not receive confirmation within 24 hours, contact us immediately at info@launchieve.com.

4. BUILD WITH US

Refund terms for Build With Us projects are outlined individually in each client agreement. No general refund policy applies to custom development engagements.

5. PAYMENT DISPUTES

We encourage clients to contact us directly before initiating a chargeback. Most issues can be resolved quickly by emailing info@launchieve.com. Initiating a chargeback without prior contact may result in suspension of services.

6. CONTACT

For refund requests or questions:

info@launchieve.com

(737) 387-6629

131 Continental Dr, Newark, DE 19713, USA